You’ll most likely need to prove you are the real owner of the account. If the loss of the authenticator blocks your account access, for example with a corporate or small public service that lacks an automatic procedure for restoring access, contact a local administrator or support service and explain what happened. So when I was trying to login to Instagram it kept asking for the authentication, I tried contacting support, but they were unable to verify me, but I do. Recovering Google Authenticator codes is simple by going to, typing in the websites where it was used, and following the instructions for recovery in case of loss or malfunction. It shouldn’t take long, and soon you’ll be able to sign in to your account. So recently, I changed my smartphone and in the process, I lost all of my data, including the authenticator app and the backup codes for my Instagram. Backup your Google Authenticator codes by writing down the backup key, transferring the app to a new phone, or using a backup phone. Select the most convenient option - most services can deliver the code by text, voice call, or e-mail -and wait for it to arrive. To do this, start the account login process by entering your username and password, and when you need to enter a one-time code from the authenticator app, look for a “Try another way” (or similar) link. If it’s an account with a major public service (e.g., Google, Facebook, Instagram) and your account is linked to your e-mail or phone number, you can easily restore access using an alternative authentication method. Here’s how you can do it: On your new iPhone, open the Google Authenticator app and sign in to your Google account. If you have a backup of your old iPhone, transferring your Google Authenticator app data to your new iPhone becomes a straightforward process using a QR code. What you can do now is restore access to your account. How to restore my google authenticator Lost all my codes and now cant log into my accounts. Step 4: Transfer Google Authenticator app data using QR code. Here are some methods you can try: Cloud Backup: If you had previously enabled cloud backup for your Google Authenticator app, you can restore your accounts on a new device. If you’re not logged in elsewhere and you’ve lost the smartphone with the authenticator, done a factory reset, or had it stolen (basically, if you no longer have access to it), or if the above method didn’t work, you won’t be able to recover the authenticator. If you have lost access to your Google Authenticator app, the first step is to try recovering it. How to access or generate new Backup Codes: Log in to your Account. Instead, it relies on the unique connection you established between the app and each of your accounts when you initially set it up. Backup codes allow access to your Account when you lose access to the Authentication App.
You could try redownloading the original authenticator app and request your backup codes through your google account Recovering the authenticator without access to your account If you lose your phone with Google Authenticator, the first thing to remember is that the app itself does not store any of your account information or backup codes.